Last updated: 17 August, 2021
Stile collects several types of Personal Information about people who interact with us, both offline and online, or use our Services. The following describes the types of Personal Information collected by Stile.
If you write to us via email or one of our contact forms, for example when asking for assistance or making a sales enquiry, we’ll keep a record of that correspondence for future reference. The same applies to when you fill out one of our surveys or competition entry forms. We may collect your name, email address and other contact information through such communications.
Upon account activation, we request that you provide your school name as well as your email address, full name and password. We also usually request the contact details of a number of staff at your school, such as of your accounts department and I.T. support staff. We ask for this information so that we can personalize your account, better assist you with using the Services, and communicate to you about important Stile updates.
Stile provides a flexible interface for schools to collect a range of information, such as files, text, photos, videos and much more, from their students. As we are not specifically aware of the nature of this information, we treat it as Personal Information. Schools are responsible for ensuring that they have provide required notices and obtained necessary consents from the parent or legal guardians of students to allow us to collect and process such Personal lnformation. In this capacity we are acting as a service provider to the schools under FERPA and the California Consumer Privacy Act and other privacy laws. Please contact your school if you have any questions about the Personal Information being collected and if you want to make a request about your Personal Information. If we receive such a request directly, we will notify the school about the request and will act upon their instructions in responding (unless we are required to respond directly by law).
Stile may have access to student education records that are subject to the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. 1232g, et seq. and the regulations promulgated thereunder. This information is considered confidential and is, therefore, protected from disclosure, except with the consent of the student or in the case of a minor, a parent or legal guardian, or other person authorized to consent on behalf of the student, or in other cases permitted under FERPA.
To the extent that Stile has access to “education records” subject to FERPA, it does so as a service provider to educational institutions. We will only use such education records and Personal Information contained therein for the purposes of providing Services to users that access our Services under our contract with the educational institution. We will not use such information to market to the users except to the extent permitted by law or by our contract with the educational institution.
Except as required or permitted by law, or with consent as noted above, we shall not disclose or share such education records with any third party unless (a) such disclosure is permitted by the terms of our contract with the particular educational institution from which we received the educational records, and (b) the third party has agreed to maintain the confidentiality of the education records to the same extent required of Stile under its contract with the educational institution.
In the event any person(s) seek to access protected education records, we will only retrieve such data or information upon receipt of, and in accordance with, written directions from an authorized person and if allowed by law. If we receive a court order or lawfully issued subpoena seeking the release of such data or information, we will provide notification to relevant users along with a copy of the court order or lawfully issued subpoena prior to releasing the requested data or information, if allowed by law or judicial and/or administrative order.
If a student or his or her parent would like to request to access, modify, refuse further collection of, or delete a student’s Personal Information that we have been provided under a contract with a school or school district, please contact your school or school district with your request as we may not be able to respond to such requests directly under our contractual confidentiality obligations with the schools and school districts.
Stile is committed to protecting the privacy of persons less than 13 years of age (“child” or “children”) who use our Services. This policy explains our information collection, disclosure, and parental consent practices with respect to Personal Information provided by children and is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”).
Stile does not knowingly collect Personal lnformation directly from any child without first obtaining consent of a parent or legal guardian or other person authorized to consent to such collection. Parents and schools may use our Services to create accounts for children or provide access to our Services that they and their children can use for educational purposes. In such cases, we only collect Personal Information from a child if we reasonably believe or have received assurances from the subscribing user or in the case of use under a contract with an educational institution, the administrator of that institution, that the child’s parent or legal guardian has consented to such registration and use of Services.
If Stile learns that Personal Information of a child has been collected through the Services without parental consent, then we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child has a registered account with the Stile without your consent, please email Stile at firstname.lastname@example.org and request that Stile delete that child's Personal Information from its systems.
Stile anonymizes the information collected by its Services and uses the information for research purposes. Stile does not (and will not permit any third party to) associate identifying information with research data.
Parents and teachers can review and delete the child's information at any time in the Services. Parents or teachers who have any questions about how Stile handles children's data may contact Stile by sending us an email at email@example.com.
Stile doesn’t require your students’ real names to operate, though we believe it makes life easier for teachers. You have the option of entering pseudonyms for your students instead of their real names if you wish. Some customers provide their students with aliased numeric or random email addresses for use with online services, avoiding the need to store identifying information about them.
Aside from Personal Information you directly provide, we may automatically collect the following information about your use of our Services through cookies and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Services; and the referring URL when you click certain buttons or how far you scroll on a page, or the webpage that led you to our Services. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other Personal information
Collection of this data is undertaken for two reasons:
Currently, our systems do not recognize browser “do-not-track” requests. But as noted above, we do not track users across the web.
The Stile Services offered through stileapp.com does not use Google Analytics, cross-site cookies, or any other tracking technologies which monitor your browsing activity across the web. Stile collects your activity on stileapp.com and uses it for provision of the Stile Services, and to assist in the design and operation of the Services. Usage data is never sold to third parties (although it may be transferred in the case of a merger, acquisition, reorganization or similar transaction involving Stile or its assets or business).
Our marketing website — stileeducation.com — does use Google Analytics to better understand usage of that website. Students and teachers are not required or expected to use stileeducation.com in the course of using the Stile Services.
Through the use of our auto-saving technology, information is often collected before you submit a form or page on Stile. Put simply, if you’ve typed something into Stile, you should assume it has been immediately sent to our servers.
Your privacy is of utmost importance to us and we spend a great deal of time and effort ensuring that your data is kept safe and secure.
The Personal Information you provide us is yours. We don’t claim any ownership of it whatsoever. We do not use this Personal Information for any purpose other than to provide you with the Services and for the other purposes listed below:
We only disclose your Personal Information in the following situations:
From time to time, we may use your Personal Information to provide you with direct marketing materials if you would reasonably expect us to or if you consent to receive direct marketing materials. We will seek your consent to provide you with direct marketing materials if we have obtained your Personal Information from a third party. Direct marketing material may include promotional material about us or important updates about our services. We try and keep these to a minimum, while still providing you with the information you need or would probably want to know. We always give you the ability to unsubscribe from product update emails. You also have the right to opt-out of such marketing by utilizing the unsubscribe mechanisms provided or by emailing us at firstname.lastname@example.org.
We never send email marketing to student email addresses.
Your data is stored within the United States and in Australia. Stile is securely hosted in the Amazon Web Services facility in Sydney, Australia. This is a state-of-the-art data center that has been independently accredited as compliant with the Australian Government’s criteria for information security. As you would expect, the physical security of servers and other infrastructure is tightly controlled according to industry best practice. In addition to a strong security focus, this data center has also been designed to be resilient to failure, featuring multiple separate power supply systems, independent network links and a range of other measures to ensure servers are always available.
Stile has established safeguards to help prevent unauthorized access to or misuse of your Personal Information. These safeguards include physical, technical, organizational and administrative controls as set forth below:
If you register for an account, you will be asked to select a password to help protect your information and verify your identity before granting access or making corrections to any of your Personal Information. You should never disclose your password to anyone. If you believe that your password or your account has been compromised, please contact us as soon as possible.
Please be aware that despite our efforts, no data security measures can guarantee 100% security.
We will keep your Personal Information only for as long as required for our business purposes and otherwise as required by applicable law. Where we no longer need to keep your Personal Information, we will take reasonable steps to destroy or de-identify your Personal Information.
You may request the deletion of your Personal Information from Stile upon account closure. Personal Information will be destroyed or de-identified from our live systems as soon as practical, though it may persist for a reasonable period of time in backups. Note that this Personal Information removal includes all Personal Information you or your teachers and students have uploaded or provided to Stile that we’ve managed on your behalf, but not our account-keeping records on you, which we’ll keep for future reference.
We will take reasonable steps to ensure that the Personal Information that we hold is accurate, up-to-date and complete. You can update your Personal Information at any time by contacting us at email@example.com. We welcome any changes to your Personal Information so as to keep our records up to date.
You are entitled to access Personal Information that we hold about you. If you request access to your Personal Information, we will grant your request unless providing you with access would unreasonably affect the privacy of others or is otherwise not permitted under applicable laws. If we refuse your request to access your Personal Information, we will provide you with written reasons for the refusal.
A request for access can be made to firstname.lastname@example.org.
Stile does not sell your Personal Information as that term is defined under Nevada Law. However, if you wish to exercise an opt-out right under Nevada law, you may email us at email@example.com.
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, information related to the Personal Information disclosed by those parties to third parties for direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. Although we do not disclose your Personal Information to third parties for their direct marketing, you may make one request each year by emailing us at firstname.lastname@example.org or sending a letter to:Stile Education Inc. 4250 Wilshire Boulevard, Penthouse Los Angeles, California, 90010 United States of America
If you are a California resident, you may have the right to request Stile to:
You can submit a request under the CCPA by emailing us at email@example.com. In order to respond to a request, we will need to verify your identity. If you have an account with us that is password-protected, we may verify your identity through our existing authentication practices for your account. If you do not have an account with us, and your request concerns “categories” of Personal Information collected, we can request from you two data points of Personal Information to verify your identity. If you do not have an account with us, and your request concerns specific Personal Information, we can request from you at least three data points of Personal Information as well as a signed declaration with penalty of perjury to verify your identity. As a California resident, you also have the right to designate an agent to exercise these rights on your behalf. We may require proof that you have designated the authorized agent to act on your behalf and to verify your identity directly with us. Please contact us at firstname.lastname@example.org for more information if you wish to submit a request through an authorized agent.
We hereby inform you that we will not discriminate against you if you exercise any of your rights under the CCPA; for example, we may not deny you goods or services for that reason, or subject you to different prices than those paid by other consumers, unless provided otherwise under the CCPA, Federal, or State law.
As stated above, we collect the following categories of Personal Information from California residents: (a) identifiers; (b) Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); (c) protected class information including race, gender and ethnicity if provided by the school; (d) commercial information, including records of products or services purchased, obtained, or considered from Site; (f) geolocation data in the form of IP Addresses; (g) audio and video information in the form of uploads of users (including students and teachers if requested by the teacher); (f) internet or other electronic network activity information; (h) Non-public education information (per FERPA); and (i) inferences drawn from the Personal Information collected through the Services regarding student behavior (but only for use by the schools and not for sale or marketing purposes).
We collect this information to provide the Services and for the other purposes described above. We collect this either from you directly or from school districts that are our customers and share this information with school districts and service providers and others as set forth above. If we are acting as a service provider to schools in connection with the CCPA, we are not responsible for responding directly to requests under the CCPA and will forward such requests to the school for direction on a response.